Returns Policy
At Southend Music Exchange we'd hate to think of you being dissatisfied with your purchase.
If an item arrives and it is faulty, all you need to do is reach out to us at either
01702313192
or
southendmusicexchange@gmail.com
We will arrange return and refund as soon as possible.
If you decide you have changed your mind about your purchase this is also fine, but you will have to cover the cost of return shipping. You have 14 days to make this decision.
In both cases, your refund will be processed when your item arrives back at our shop.
Southend Music Exchange Limited
Company number 13122793
Reg Address:
- Turnpike House, 1208/1210 London Road, Leigh On Sea, Essex, United Kingdom, SS9 2UA
Customer Service Email / Number
southendmusicexchange@gmail.com
01702313192